Our #1 priority at Village Grocer is your happiness. We base our guarantee on quality you can trust on all products we sell at both our stores in Blind Bay and Sorrento. We are committed to ensuring that every item you purchase from us is of the highest quality. Whether it is brought to you by one of our suppliers or made fresh in store, we will stand behind it!
Our Quality Promise:
All full-time perishable department staff have Food Safe qualifications.
Every vendor is a partner who models our values and commitment to
We will stand behind every item we sell, or it’s free.
If you’re not 100% happy with the quality of a purchase we will:
Reimburse your money for the item and;
Replace the item you purchased
Proof of purchase and returns must be presented within 7 days of the purchase date. Offer excludes fuel, lotto, gift cards, tobacco and liquor.
Customers may select a Village Grocer gift card as a replacement for the item returned.
If you are not happy, let us know and we will make it right! That’s our guarantee!