Yes, someone over the age of 18 must be present. If someone over the age of 18 isn’t present at the time of delivery, your driver will return your items and issue a refund to the credit card used, less any delivery and/or convenience fees. If your order contains alcoholic beverages, tobacco products or other age-restricted items, someone over the age of 21 must be present to accept and sign for the delivery. Valid (non-expired, government issued) identification confirming the age of the person signing for the delivery or pick up of any age-restricted items is required where that person reasonably appears to be under the age of 50. If you do need to reschedule a delivery, you must contact our Customer Care team at least two hours prior to the beginning of your scheduled delivery window in order to avoid any additional fees.